Next-gen fraud prevention: Discovery Bank's TRUST alert - smarter, personalised protection
November 2025
In a world where card and payment fraud is escalating, Discovery Bank is redefining security with its innovative TRUST alert - a real-time, intelligent fraud detection system designed to empower you to protect your money.
What is the TRUST alert?
The TRUST alert is a dynamic, app-based feature that evaluates the risk of every transaction - whether it's a real-time clearance, EFT or PayShap. It uses advanced behavioural analytics to assess payments based on your unique transaction patterns.
Real-time risk detection
When a transaction shows signs of elevated risk, you'll receive a clear warning before the payment is processed. This doesn't necessarily mean fraud is occurring - it means the system has flagged the transaction as potentially risky based on unusual activity. You can then choose to proceed or abandon the transaction, staying in control at every step.
TRUST alert in action
For every in-app payment, the TRUST alert evaluates each payment in real time. If flagged as high-risk, you'll see a prominent alert explaining the concern and prompting you to double-check key details. This proactive approach helps prevent fraud before it happens.
With the TRUST alert, you can enjoy:
- Personalised protection
Security tailored to your behaviour to ensure alerts are relevant and timely - not just generic warnings. - Strong protection, within your control
Smart alerts will guide you, without blocking legitimate transactions unnecessarily. - Fewer false declines, less friction
Enhanced precision means smoother payments and fewer disruptions. - Superior experience
Early intervention reduces disputes and accelerates fraud resolution, boosting satisfaction. - Confidence during high-risk periods
From Black Friday to festive season shopping, TRUST alert keeps you protected when threats are highest
Stay in control. Stay protected. With the TRUST alert, Discovery Bank clients can transact with confidence, knowing their security adapts to them - smart, seamless, and always one step ahead. Remember: If anything feels off about a transaction, our fraud team is ready to help - just call 011 324 4444.