Protect yourself from lost or stolen card fraud
Criminals steal bank cards along with PINs and use them immediately at ATMs and for in-store purchases.
Criminals steal bank cards along with PINs and use them immediately at ATMs and for in-store purchases.
Details of the fraud
Cards are often stolen at ATMs and used immediately at other ATMs and for in-store purchases until the account is empty or the card is stopped. This can happen through mugging, pickpocketing or car break-ins. Criminals also use shoulder surfing, which is a type of visual hacking where someone watches over your shoulder - either directly or with cameras - to steal sensitive information, like:
- Passwords or PINs
- Credit card numbers
- Personal details on screens.
What you can do
- Don't accept help at the ATM.
- Be aware of your surroundings and avoid using ATMs if suspicious people are nearby.
- Cover the keypad when entering you PIN.
- Report lost and stolen cards immediately.
What we do
Always look out for our tips and advice to help you stay safe from these scams - read more on how we help to protect you against fraud.
This article is meant only as information and should not be taken as financial advice. For tailored advice, please contact your financial adviser.
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