Smoke detector
The smoke detector sounds an alarm when smoke is detected and notifies you through the Discovery Insure app. The device is linked to Discovery Insure's emergency response team, and they can dispatch fire response services.
Discovery Insure's emergency response team will dispatch our appointed private Fire Services partner to your location.
It sounds an alarm and sends an alert to you through the Discovery Insure app.
Yes, it is linked to Discovery Insure's emergency response team, and they can dispatch fire response services (Fire Force or Secure Fire) to you.
- The device costs R400 per device
- The monthly service fee is R75 for one subscription, R100 for two subscriptions, and R110 for up to five subscriptions.
No, there are no costs for emergency response services, including Fire Force or Secure Fire attending to a fire.
The device can be easily installed by using a mounting plate to screw it onto the ceiling or by sticking it on with double-sided tape.
It uses two AA batteries, which will be included in the packaging. These generally last two to three years before needing to be replaced.
You can stop any alert and mark it as a false alarm through the app.
It is expected to last 10 years, although it should be checked yearly to ensure it is working as expected.
You can test the device through the Discovery Insure app. After navigating to the device details screen and finding the correct device, you will be able to initiate a test to ensure the device is working correctly. You will then need to press the button on the smoke detector, which will complete the test.
It provides early detection of smoke, notifies you and emergency services, and dispatches emergency fire response for a quick response.
The devices should be checked at least once a year to ensure they are working. You can test the device yourself using the Discovery Insure app.
Panic button
The panic button has an emergency response button that will trigger an emergency response through the relevant emergency service provider. You can also purchase a virtual panic button, which is available in the Discovery Insure app. If you purchase the physical panic button, you will also have access to the virtual one.
When pressed, it sends an alert to emergency response providers, and they can dispatch the relevant emergency service provider.
Netcare 911 is our medical emergency service provider, and Aura is our security emergency service provider.
- The device costs R900 for each device.If you purchase the virtual panic button, there are no upfront costs.
- The monthly service fee is R70 for one subscription, R95 for two subscriptions, and R140 for up to five subscriptions.
- The monthly service fee for the virtual panic button is R55 for one subscription, R70 for two subscriptions, and R100 for five subscriptions.
Yes, the panic button is a portable device that can be carried with you. You can also access the virtual panic button in the Discovery Insure app.
You will be able to access security and medical alert buttons, which will trigger an emergency response through the relevant emergency service provider.
The physical panic button is a useful backup in the event of an emergency. If your phone runs out of battery or if your phone is stolen during a mugging or theft, then the physical panic button will be less likely to be taken and can still be used. For children or older clients, the physical panic button may be easier to use and can be kept on their person at all times. The physical button can also be used to track family members.
It is chargeable with a USB Type-C cable, which is included in the packaging.
You can stop an alert and mark it as a false alarm through the Discovery Insure app.
The device is expected to last about 2 weeks on each charge depending on usage and mode types
No, the panic button can be used as a standalone offering and does not require any other cover with Discovery Insure.
What to do in a vehicle or household emergency
If you need help in a vehicle or household emergency, contact Discovery 911 on 0860 999 911.
Find out about our emergency servicesMake sure you download the Discovery app
Find even more information and manage your plan using the Discovery mobile application
